Cancellation Policy

1. Cancellation policy

Cancellation of daily tours:

For all reservations of our daily tours which are cancelled at least 48 hours before its start, you will receive 10% refund of the whole 100% amount, and the remaining 90% is non-refundable and it is withheld on the name of reservation costs, activity and tour organization. If you cancel your arrangement within the last 48 hours, amount is non-refundable.

Cancellation of multi day / group tours:

For all reservations of our multiday / group tours which are cancelled at least 5 days before start, you will recieve 10% refund of the whole 100% amount, and the remaining 90% is non-refundable and it is withheld on the name of reservation costs, activity and tour organization. If you cancel your arrangement within the last 5 days, amount is non-refundable.

Refundation is organized with all procedures and within 7 working days, while agreed amount of money will be transferred on the same bank account you have used to make a deposit.

All of our activities are organized outdoors and depend on weather conditions. 

Guests / clients have to adhere to a code of conduct provided by Tarasport adventure club, and they have to sign a statement that they are fully responsible for their actions and that they are familiar with the conditions and rules of rafting, and that they’re excluding Tarasport rafting club as organizers of rafting tour, from any critical or material responsibilities.